Sales Force Management : SalesAtWork

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My Key Business Drivers

In an ever broadening mobile world, a clear understanding as to what drives your business is very important. The concept of generic CRM is being replaced with industry focused Sales Force Management. Explore what industry drivers are important and how these can help in managing your sales or service, field based teams.

My Business Case

Having recognised the key drivers required to maximise sales team effectiveness and efficiency, you need to organise your business case, to quantify the business benefits and savings, that can be achieved, by end to end automation of your field sales process. Forget the traditional Consulting software purchase model and explore how a true cloud model makes Sales Force Management truly affordable and a low risk decision.

Sales Force Management

Sales teams find themselves operating in a world that is mobile and interconnected. There are many challenges in trying to gain effectiveness across field teams, most of which cannot be met with old thought patterns. In order to gain sales force effectiveness, requires a strategy that embraces Sales Force Management and moves past the need for just putting in another CRM system. SalesAtWork is aimed at transforming the way you connect with your sales teams.Read more >>

CRM is not Sales Force Management

For quite some time now CRM has been seen as the tool that will enable effectiveness in a mobile field sales or field service team. As a concept CRM has brought about a singular focus on interactions with a customer and the ability to log these. Often this concept has been an extension of the ERP system, as most customer data resides in these systems. CRM has allowed organisations to centralise customer and prospect contact information, but as a generic concept there is much work required to customise a CRM system into a more appropriate, process driven Sales Force Management application. This work has seen the need for a high degree of Consulting effort to implement a CRM solution.

SalesAtWork is a Sales Force Management solution that embodies CRM functionality, but allows organisations to gain effectiveness without the need to invest in the consulting time to achieve it.

Time to put the sales person back into Sales Force Management

Sales people spend most of their time out the office, with customers and prospective customers. They need to be equipped with the latest mobile tools to allow them to perform at their peak. The growth of tablet computers such as the iPAD, and Smartphone’s such as the iPhone and Android devices, makes it easy to equip a team with the latest tools. These devices become their sales tools and must allow them to present to customers, link to required resources while still ensuring there is a structure to manage the field sales or field service process. A traditional back office system does not allow this amount of flexibility and it ensures that the sales person must be a technocrat, before they are a sales person.

SalesAtWork operates across all the main mobile platforms and puts the sales person back into your sales team.

Mobility is everything but there is not an app for that

In today's world there is an app for most things. To achieve a full Sales Force Management solution may require 5, 10 or 15 apps. Even if they have all originated off the same base, they will not always provide the required outcomes. Managing across multiple vendors, with different development paths creates challenges, as does the cost of such a solution. While cloud computing offers a service based methodology, the more apps involved drives up the service fee in both usage cost as well as management costs.

SalesAtWork aims to provide a single mobile application for Sales Force Management without the associated issues of a multiple vendor solution, plus a complete back end sales force operations system.

Sales Force Management is a business implementation

Implementing a Sales Force Management solution must be driven by the business. If you find that your project is being driven by technical resources and consultants, you should be reviewing what you are trying to achieve. Decisions must be made based on what your requirements are now, and not what you feel you may need in 12 or 24 months time. Technology moves at such a pace, that decisions hoping to encapsulate what may be happening in 1-2 years will appeal to technologists, but may ultimately result in an incorrect business decision being made.

SalesAtWork is designed for use by business people with assistance from technical people. As an ever evolving application, it is keeping customers at the forefront of both technology and best business practice.